Dedicating service provider connections to users

In some cases, there is a requirement in the auto-responding SMS system to route response messages back to the same connection where the original message came in. This guide gives you the routing configuration to satisfy this requirement.

What is two-way SMS?

The two-way SMS platform can send SMS to mobile recipients and receive text messages from the mobile users in real-time.

What is SMS routing

SMS routing determines which service provider the SMS message should go through.

What is outbound SMS routing

The outbound SMS routing decides which service provider is used to send out the SMS message.

How to setup dedicated SMS service provider connection to a user

The Ozeki NG SMS gateway is a two-way SMS platform enables SMS routing settings. In the following example, we can read about the details of this. We have received the following customer SMS routing setup request: 

We have 3 providers and they all have a different range of number
Digicel: 111111, 111112, 111113
Uniqa: 111111, 111114, 111115
TeleG: 111111, 222222, 333333
what is the best way to configure the outbound routing, keeping in mind
that we need to sent messages coming from a certain provider back to
that provider. We use a database user to process the messages

To achieve this goal the best option is to install multiple instances of the database user and to create a unique table set for each instance. After this the inbound routing and the outbound routing should be setup to create links between the appropriate database user instance and the service provider it servers.

If you take a look at Figure 1 you will see that messages coming in on connection named digicell are routed to SQL user 1. Also messages coming from SQL user 1 are routed to digical for sending. The configuration is similar for the other connections and corresponding users.

multi-provider routing in the sms server
Figure 1 - Dedicating certain SMS service provider connections to certain users

FAQ

What is outbound SMS routing good for?

Outbound routing enables SMS to go out via a specific service provider. If the sender ID of the service provider is not changed, it is possible for the recipients of the SMS to reply back to a specific user.

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